❓ Frequently Asked Questions
All answers about 567db
All answers about 567db
in one place
Deposits, bonuses, live dealer, mobile use, or support — find direct answers to your questions here.
567db is an online gaming platform run entirely in Bengali for players in Bangladesh. Whether you are a new player or an experienced one — if you have any doubts about how deposits work, how the welcome bonus operates, the benefits of playing on mobile, or the key points of live dealer games, find your answers in the sections below. Our support team is ready to help in Bengali via 24/7 live chat and email.
Detailed FAQ
Deposit Questions
567db currently accepts deposits through four mobile banking methods: bKash, Nagad, Rocket, and Upay. These are the most widely used and trusted payment options in Bangladesh. Transactions are typically credited to your 567db account within a few minutes. All four methods are equally accepted and there is no extra hassle involved.
The minimum deposit amount at 567db is ৳500, regardless of the method used. Whether you use bKash, Nagad, Rocket, or Upay, this limit is the same across the board. If you try to deposit less than this amount, the transaction will not go through, so make sure your deposit is ৳500 or more before proceeding.
Log in to your 567db account and go to the "Deposit" section. Select bKash, then fill in the form with the amount you want to send and the transaction ID for the designated payment number. Send the money using the "Payment" option in your bKash app or by dialing *247#. If you enter the correct amount and details, the deposit will be credited within a few minutes.
Sometimes a deposit may take a little longer to appear due to network congestion. First, wait a few minutes and refresh the page. If more than 15 minutes have passed, get the transaction ID from your mobile banking app and contact 567db via live chat or at [email protected] — the team will resolve it promptly.
567db does not charge any additional fee on deposits. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply a small service fee according to their own policy. Check the relevant app's terms to be sure. The full deposit amount will be added to your gaming balance.
Customer Support
Yes, the 567db support team can communicate in both Bengali and English. This arrangement has been made with the convenience of Bangladeshi players in mind. If you send a message in Bengali, team members can easily understand and respond — there is no language barrier.
567db support is active 24 hours a day, 7 days a week — day or night, holidays, any time. Type in the live chat at any moment according to BST (UTC+6) and an agent will respond. So you can reach out about a problem at 3 AM without any concern.
There are two ways to get in touch: first, the site's live chat — this is the fastest channel and can be started from anywhere on the page. Second, email — you can write in detail to [email protected]. For complex issues, attaching screenshots or transaction details to your email makes resolution easier.
Before reaching out, have the following on hand: your account username or registered mobile number, a brief description of the issue, and if it is transaction-related, the transaction ID along with the date and time. Having the correct details allows the agent to identify the problem quickly and reach a resolution faster.
Bonuses & Offers
When you open an account for the first time and deposit ৳500 or more, 567db automatically grants a 120% welcome bonus of up to ৳8,000. For example, if you deposit ৳1,000, you will receive a ৳1,200 bonus — giving you a total balance of ৳2,200. No separate code is needed; the bonus is credited to your account right after your first deposit.
Wagering refers to how much you need to bet before you can withdraw bonus funds. At 567db, this is 15 times the bonus amount only — the deposit amount is not included. For example, if you received a ৳1,200 bonus, once you have placed ৳1,200 × 15 = ৳18,000 in bets, the winnings earned from the bonus can be withdrawn.
No, the welcome bonus can only be received once per account. It is a special introductory benefit for new players. Attempting to claim the bonus by opening multiple accounts goes against the platform's rules and risks having your account cancelled.
Each bonus has an expiry period. If the wagering requirement is not met within the set time, the bonus expires and the bonus balance may be cancelled. To find out the specific expiry period for the welcome bonus, check the bonus section on the site or ask via live chat. If you stay active, meeting the requirement within the timeframe is manageable.
Yes, in most cases there is an option to cancel the bonus. However, cancelling the bonus will also remove any bonus balance that has been earned. Contact live chat for the specific process to cancel a bonus; the team will guide you step by step, and your deposit funds will remain safe.
Mobile Use
567db runs on any modern device — Android smartphones, iPhones, iPads, Android tablets, and desktops or laptops. It generally works fine on older operating systems too, but for the best experience, keep your browser and operating system up to date.
You can play 567db directly in a mobile browser without downloading a separate app. Open the site in Chrome, Firefox, or Safari and you will get a fully functional, mobile-friendly interface. All games, deposits, withdrawals, and live chat work completely in the browser.
First, clear your browser's cache and cookies — slow page performance is often caused by old data. Then check your internet connection; if there is a problem with WiFi, try switching to mobile data. Make sure you are using the latest version of your browser. If the issue persists, let the live chat team know.
Yes, it is easy to do. Open the site in Chrome, tap the three-dot menu (⋮) at the top, and select "Add to Home screen". The icon will then appear on your phone's desktop and will give you an experience close to an app — quick access and full-screen mode.
Live Dealer Games
Yes, 567db's live dealer tables are fully functional on mobile. You can join real-time video streaming from the browser on any Android or iOS device. For a good experience, keep a stable 4G or WiFi connection, as live streaming requires more bandwidth.
In Baccarat, the hand — Player or Banker — whose total points are closest to 9 wins. Card values: 10s and face cards = 0, Ace = 1, all other cards at face value. Each hand is dealt two cards; a third card may be drawn if needed. You simply place a bet on whether the Player will win, the Banker will win, or there will be a Tie.
Teen Patti is a popular South Asian three-card game — the goal is to form the best three-card hand. Andar Bahar is even simpler: a joker card is revealed and you bet on whether the next matching card will land on the "Andar" (left) or "Bahar" (right) side. Both are fast-paced and quite popular among Bangladeshi players.
In live roulette, a wheel is spun and whichever number or colour the ball lands on wins. You can place bets on a single number, a group of numbers (such as 1–12), a colour (red/black), or odd/even. Multiple bets can be placed at the same time. Place your chips before the dealer announces that betting is closed.
If the connection drops, you can resume the game from where it left off once you reconnect. If you disconnect before a round ends, the server automatically records the result of the bet. If any dispute arises, contact live chat — the team will review the server logs and provide a fair resolution.
Still have questions? We are right here
If you did not find your answer in the FAQ, the 567db support team is with you 24/7 — in Bengali and English.